To remove pop ups, please upgrade your account by purchasing a package.
If you are already a VIP member and the pop ups still appear, please contact our customer service for support.
2. How can I watch fullscreen?
To watch fullscreen, please upgrade your account by purchasing a package.
If you are already a VIP member and still cannot watch fullscreen, please contact our customer service for support.
3. If I forget my password, what should I do?
At the login section, please choose “I forgot my password” then enter your email. After that, you will receive an email in which there is a link for you to reset your password.
4. What should I do if the match is freezing/buffering/interrupted?
Please click on the “Report link” button at the end of the match screen or contact our customer service to report errors.
5. Can I use 1 account on 2 or more devices?
No. You can only use your account on one device only.
6. Can I log in using my Facebook/Gmail account?
Yes. You can use your Facebook/Gmail account to log in.
7. How can I make the payment?
You can pay using your visa card or Paypal account.
8. How can I cancel the auto-renewal of my subscription?
To cancel auto-renewal, please click on your Profile => Transaction history => Request unsubscription. Your account will not renew at the end of your current subscription period. You’ll receive a confirmation email after the auto-renewal is cancelled.
9. Can I continue watching when cancelling my subscription?
When you cancel your subscription, you can continue streaming until the end of your current subscription period.
Dxsportstream is one of the leading platforms on live sports services offering the greatest live coverage of over 1000 sports.